After a successful run of its Beta website through Q4 2009, StorageFront goes live February 1st with its new self storage search engine and web marketing service. By cushioning the official launch three months, the independent website is able to incorporate findings from user feedback, call recordings, traffic statistics and lead conversions to offer a streamlined search engine for storage renters – complete with simplified user interface, advanced search, and geo-relevant results – and robust web marketing tools for facility owners.

Usability test results were very positive, with both renters and owners stating that the site is clean, accessible and informative. Respondents showed particularly positive reactions to the frank yet cartoony “Web 2.0” look.

Facility owners who participated as product testers said that StorageFront appears to be a better and less expensive online marketing solution than competing solutions such as storage directories, marketing agencies, and yellow pages (print and online). Vendors who tested the site’s display-advertising system also experienced click-through success, which can be attributed to StorageFront’s sparing placement of ads in two hotspots per web page (left column and footer).

Following February’s launch, StorageFront will continue to progress its offerings in an effort to maximize the renter’s search experience as well as to enhance the storage owner’s visibility online—currently a learning curve for business owners in an industry that has long relied on traditional phone book and billboard advertising. StorageFront enhancements already slated for Q1 2010 include an advanced space-calculation widget that helps renters accurately select a suitable storage unit size and a Spanish-language search engine for the burgeoning Hispanic self storage niche.

StorageFront’s positioning targets two distinct audiences in the self storage industry: residential and commercial consumers who need more space, and owners and managers of U.S. self storage facilities.

For Consumers: A Renter-friendly Search Engine
“The U.S. is one of the most consumer-driven countries in the world, but where to put it all? As Americans, we like our space almost as much as we like our stuff,” mused Marc Smith, StorageFront’s Director of Business Development. “StorageFront is set to shine a new light on the self storage option. As the whole industry evolves from commodity space into specialty service, we’re gearing up accordingly with a premium, precise search experience. Whether the consumer is moving, deploying, or just cleaning house, StorageFront puts mini storage front-and-center.”

Like web-based yellow pages, StorageFront specializes in local-area business search online. However, the company is sharply focused on the self storage industry specifically, enabling it to assemble tools and information that are uniquely relevant to the self storage shopper. For example, because renters most often choose facilities by location (typically within a two- to three-mile radius of home), directory features like geo-relevant results and visual mapping are essential to their nationwide search. Additional renter concerns include safety, accessibility and security, as well as business specialties like climate control and wine storage. StorageFront enables users to narrow their search by amenity.

StorageFront differs from other industry search engines in that it is much more than a database; the website provides depth and accuracy of content throughout, thanks in large part to the company’s proactive sales and service team. Enhancements have been made to refine the relevancy of returned search results and improve the interactivity of maps. As a result, users can search by zip code, with fewer clicks and more flexibility.

What’s more, StorageFront largely levels the playing field between facilities. Whether a storage business is comprised of one facility or a large national chain, the search engine shows everything that fits the renter’s criteria, sorted by proximity. StorageFront currently lists over 40,000 locations—more than three quarters of the U.S. market. The complete storage facility directory can be viewed at http://www.storagefront.com/state-listing.
To reinforce the search engine as a self storage resource, StorageFront has kicked off a growing library of tools, tips and checklists. Well-researched topics range from antique wood furniture storage to RV winterization.

The front end of the website was designed to be extremely approachable and easy-to-use. Months of research revealed that although strong branding may be important to a market-specific search engine, affable feel and usability are essential. Thus StorageFront sidestepped the utilitarian look that is typical of industry directories for a friendlier, renter-centric feel. The site assimilates today’s “standards and best practices” in web design to suit an audience that is largely female, lightly web savvy, and often relocating. Other design considerations included slower connection speeds, consumers with poor eyesight, and conservative commercial audiences.

To ensure that renters search StorageFront first, the company will continue to employ advanced search engine optimization and marketing. Complementary marketing, networking and promotional techniques will further boost exposure. By focusing marketing dollars on the renter more than the owner, StorageFront will draw more qualified shopper traffic to the owner and thus become the industry’s leading search directory and web marketing resource.

For Storage Owners: More Manageable Marketing
“With StorageFront.com, we believe we have set the bar for online marketing in the self storage industry,” said Rich Cray, President of StorageFront. “On the front end, the website appears singly resourceful and inviting to the prospective renter, thanks to our first-rate search, smart tools and helpful reference materials. But on the admin side, the interface is actually a self storage owner’s dream—especially if he/she isn’t well versed in the complexities and costs of online marketing. StorageFront covers the applied web marketing gamut – from informative website layouts to search engine optimization to call tracking and trending – at an extremely competitive price. But most importantly: it generates rentals.”

Source: StorageFront.com