2-D or not 2-D, that is the question!

June 12th, 2008 by Guest Author
Posted in Global, Guest Authors, Innovations | No Comments »

Having just posted a short piece on Search 3.0 or 3-D, a reader contributed this perspective:

Posted by Joss Mondes digitaux

Ce billet fait suite à un commentaire sur le blog Second Life Business de Stephan Bayle où j’exprimais mon désaccord avec la vision présentée par un White Paper d’Orange sur l’évolution des mondes digitaux:

“A terme, la jonction de ces mondes virtuels pourrait constituer le Metaverse, la représentation d’une plateforme Internet dans laquelle les interfaces utilisateurs 2D auront totalement laissé place à un système interactif en trois dimensions.”

The French post continues here.

The English translation follows:

(An) original post followed an assertion found in a White Paper by Orange, which I would translate as follows:

The junction of all virtual worlds will eventually form the Metaverse, i.e. an internet platform where 2-D user interfaces will have vanished in favour of a three dimensional interactive system.

I strongly disagree with such an assertion for two reasons :

  1. It is based on a confusion between the structure and the dimension of a space
  2. Immersion in 3-D spaces is not a universal solution

Structure and dimension of a space

Borrowing the distinction used by Richard Bartle, brought to my attention by Nicola Nova, the structure of space can be of two types : contiguous or continuous.

A contiguous space is basically a graph, where navigation consists in hopping from one node to another following links. The internet is an example of a contiguous world.

A continuous space is a space like our physical space, where you can always find a point between any two given points. A continuous space can be one-, two-, three-, many-dimensional. Older video games were played in two dimensions (think of Pong). Second Life is a synthetic 3-D continuous space.

Given these definitions, it is obvious that it is nonsense to talk about dimensions when the space at hand is contiguous.

To spice this up, it can be added that contiguous world we are dealing with are actually networked continuous spaces. For example the internet is a graph whose nodes are pages. And pages are 2-D spaces.

Croquet is an example of networked three-dimensional spaces.

This nesting of continuous spaces into contiguous spaces is in fact necessary to make them graspable by humans: contiguous spaces in themselves are pure mathematic constructs.

Limits of immersion

The assertion quoted earlier is then unclear about whether the envisioned internet is one single continuous 3-D space, a la SL, or some networked 3-D spaces, a la Croquet.

I am not an opponent to 3-D representation. However I think the hype surrounding this subject is not presently justified, and is probably due to some technophile blindness. Once again I feel the urge to assert that there is no universal interface. Only practices, which determine particular physical and cognitive contexts, will discriminate which interfaces are relevant to the task at hand.

Let me give one example of the limits of 3-D representations:

Immersion in 3-D environment is by nature very attention-consuming (otherwise such environments would probably not be called immersive). This quality has benefits (not discussed here) and at least one drawback : it does not easily allow multi-tasking. This goes the opposite way from many uses, which Stefana Broadbent (via Nicola Nova) noticed to be cumulative (i.e. not exclusive) and stacked in the background.

Note : in the original post I gave more examples that seem today not as pertinent as I thought then. I have since written some articles about the comparative qualities of 2-D and 3-D spaces, but it would be a little long to go over.

Conclusion

3-D sounds kind of magic: Web 3.0, Web 3-D, these sounds alike. There is no formal definition of what Web 2.0 is (and probably will never be), how could one tell what Web 3.0 will be. This rather coincidental similarity between the two terms is too catchy to deliver any truth. But we hear people taking it for granted. Their answer to “this service is not delivering its full potential” is “let’s add a dimension, it can only be better” (because more is better !). Well, sorry, but not necessarily… It can be better…or worse !

RepairPal: What Should You Pay for Auto Repairs?

June 12th, 2008 by Charles S. Knight
Posted in In Beta, Newcomers, News, Reviews | 1 Comment »

An exciting new search engine, RepairPal, the relevant and impartial source for auto care and repair, launched in Beta today with “car care confidence.”.

RepairPal’s free service delivers objective, fair service price estimates, an extensive auto shop directory, and expert insights from certified mechanics. For the first time, consumers will benefit from proprietary industry data previously available only to professional automobile technicians. This new service gives consumers critical, unbiased information about specific repairs so they can make informed, timely, and cost-effective repair and maintenance decisions throughout the entire ownership cycle of their vehicle.

While Americans make roughly two million visits to an automotive service facility every day, they are no better informed about these major expenses than they were 20 years ago. “We’re bringing transparency to a huge industry, an industry that affects nearly every adult consumer,” said David Sturtz, CEO and Co-Founder of RepairPal. “Auto repair is fairly unique in that it remains completely non-transparent for consumers, even in the Internet age. The result of this information asymmetry is that pricing for almost all repair jobs varies widely, even for the same brand within the same city. Our goal is to minimize the anxiety and uncertainty consumers typically confront when they service their cars.”

RepairPal leverages a patent-pending system which relies on multiple sources of difficult-to-acquire proprietary data to provide accurate repair price estimates for more than 20 billion unique estimates on 94% of passenger vehicles. “What Zillow did for home valuations and Kelley Blue Book did for used auto prices, RepairPal will do for auto repair. Auto repair is an industry where consumers lack basic information and pricing transparency,” said Matt Booth, Senior Vice President for Interactive Local Media at The Kelsey Group. “RepairPal breaks this paradigm by providing relevant information when consumers need it most.”

Here are some of RepairPal’s Key Features:


The RepairPrice Estimator:

eliminates the risk of paying too much for a service or repair by delivering unbiased, market-based price estimates specific to a consumer’s car brand, model, service type and location. The RepairPrice Estimator helps consumers ensure they pay a fair price for each and every service. To ensure accuracy, RepairPrice Estimates are constantly tested against user feedback data and with ongoing market surveys.



The Smart Shop Directory: a comprehensive resource for finding a great local auto shop by car brand and service specialty. The directory includes more than 286,000 independent shops and dealerships, tire, muffler and glass specialists, as well as collision repair facilities. RepairPal’s directory delivers a better way for drivers to find the right shop, and includes user ratings, reviews, and a unique feedback mechanism designed to assess each shop’s pricing practices and estimating accuracy


The Expert Advice section offers expert insights from our team of ASE certified and highly experienced mechanics. This arms consumers with the specific information they need to understand the services being recommended by their mechanic, and to avoid possible scams. It also tells them which parts and procedures are included before they bring their car in for a specific service, and if a particular problem is common for their make and model.


MyCar is a convenient maintenance and repair management tool for keeping all the records for each vehicle in one place. It also sends detailed email reminders for periodic services, like oil changes and scheduled tune-ups. Eventually it will allow users to schedule their repair visits online.

The goal is to eliminate the two major risks consumers confront when they repair their cars: pricing risk and diagnostic risk. “We’ve conducted extensive real-world repair pricing surveys, including intensive studies of actual repair invoices, and have run statistical analyses to determine pricing patterns across geographies, brands and service channels,” adds Sturtz. “Our model forecasts labor rates for every brand, geography and service channel in the US, and generates a labor charge for each procedure using our proprietary database of the actual labor repair times used by the professionals.”

“Automobiles are incredibly complex and in these hard economic times, the incentives to take advantage of drivers through repair charges have never been higher,” said Rob Enderle, Principal Analyst for the Enderle Group. “RepairPal gives automobile owners the ammunition they need to protect themselves and better insure they aren’t being taken advantage of when they have their vehicle repaired because, especially now, every dollar is important.”

RepairPal is a proud sponsor of NPR’s Car Talk radio program!

Yandex Launches Mobile Search In Russia

June 12th, 2008 by Guest Author
Posted in Global, Guest Authors, Verticals | No Comments »

Russian search engine provider Yandex has taken the wraps off its mobile search service, which is available to users via the WAP portal belonging to Russian mobile operator MTS. The latest version combines results from the Web and mobile Internet, and claims the IP to render all content correctly on mass market mobile phones. (Translated: No need for full-feature devices or smartphones; this service delivers search services for the masses.)

By Peggy Anne Salz

According to a rather vague press release: “The content of any online resource is correctly displayed on any mobile device featuring a browser: every web site retrieved by the search engine is automatically converted into the mobile format.”

Following a blueprint similar to Google, Yahoo and Microsoft – companies that are portal providers first and search engines second – Yandex also offers mobile email and two free mobile applications: Maps, a mobile navigation service; and Fotki, a mobile client application for uploading photos to the Yandex photo hosting service.

Peggy adds: This news leaves us with more questions than answers. Be sure that Yandex is an alternative search engine (”Alt”) high on the list of company profiles I plan to profile HERE and on our partner site, AltSearchEngines.

We will never be hacked or reveal your name Charles Knight

June 12th, 2008 by Charles S. Knight
Posted in Uncategorized | 4 Comments »

I would really appreciate some comments on this:

Would I give out my credit card information over the Internet? Sure, I do all the time.

Would I sign up for on-line banking and register all of my accounts? If I had time, yes.

Would I write reviews, in my name, about a restaurant, hotel, book or movie? Why not.

Would I disclose my email address and my salary if I never got found out? Would you?

Would I upload all my personal health information to a really secure web site? Hell no!

No ifs, ands, or buts, what type of information have you ever entrusted to a secure site?